A Quality Control 'HINT' from Joanna Warren Smith
Camp Conference Folks Were Excited about this Training Tool.
Camps all over the country have used the 'OMG! Form' immediately after my on-site 'Product Assessment' to see 'IT' (my observations) for themselves. The form is a proven Quality Control tool that's been utilized by not-for-profit and private day and resident camps for many years and it works.
At the Tri-State camp conference this year, I suggested using the 'OMG! Form' as a training tool and operators responded overwhelmingly.
TAKE ACTION NOW!
Focus on the 6 Simple Elements. Too many Directors assume that counselors already know how to START and END a program, how to ENGAGE kids, make the activity FUN and WORTHWHILE while maximizing STAFF to CAMPER RATIOS.
Plan the teaching sessions. Integrate these hands-on learning opportunities into your orientation.
Follow-up with observation/mentoring. Counselors tell me all the time that they are eager for feedback from lead staff. If counselors see the process as empowering, then a culture of striving for excellence starts to emerge.
Use the 'OMG! Form' for Quality Control. Simply print out Slides 42, 43 and 44 for your very own forms.
Continue the process throughout the summer. You'll have metrics to support the effort and you will know that you are providing each camper with a better product.
If you need more encouragement to implement this HINT, call me at 310-451-1876 or email me at email@example.com
I'm happy to help if I can ...
Hello Camp Mavericks! If you're interested in this post you'll LOVE the "10 Commandments of Camp Marketing" that Joanna and Travis have written. Download it here, now, for free and get a free subscription to the Go Camp Pro newsletter AND Joanna's HINTS email.
(Note from Travis: We are so thrilled to be posting the always brilliant HINTS from camp consultant Joanna Warren Smith! If you don't already you should sign up to receive these HINTS in your email - in the left-hand column of Joanna's website: http://camp-consulting.com/)