How "Whereabouts" is Solving the Camp Director’s Biggest Headache - with Ryan Rosen
Clipboards, Kaizen, and Connection: Revolutionizing Camp Attendance with Ryan Rosen
*This is a piece of sponsored content by our friends from Camptivities and Whereabouts. We are so grateful for Ryan and the Camptivities team for their support of many Go Camp Pro podcasts and we're excited to bring you this episode and share more about Whereabouts - Check them out whereaboutsapp.io*
In this episode, Travis sits down with Ryan Rosen, a 28-year camp veteran and owner of a premier Los Angeles day camp, to discuss the intersection of "tech-free" camp philosophy and high-efficiency logistics. Ryan shares the origin story of Whereabouts, an innovative app designed to bridge the communication gap between parents and camp offices. From the "Spirit of Kaizen" to real-time attendance reconciliation, this conversation explores how small, iterative improvements in camp tech can lead to massive gains in safety, staff sanity, and parent satisfaction.
Key Takeaways include:
The Spirit of Kaizen: Success isn't always about massive overhauls; it’s about the "incremental improvement" of systems. By questioning why "we’ve always done it this way," directors can identify stagnant procedures - like where T-shirts are handed out or how attendance is taken - and refine them for a better experience.
Closing the "Lunchtime Gap": Many camps don't fully reconcile bus lists with group rosters until midday. Ryan explains how real-time widgets allow directors to know exactly who is on-site before the morning assembly even ends, meeting modern parent expectations for safety and transparency.
Passive vs. Active Engagement: There is a fine line between "convenient" tech and "isolating" tech. Ryan discusses moving away from passive check-ins (like unattended QR codes) toward "human-powered" technology that prompts staff with camper birthdays or medical alerts during the check-in process.
Empowering Gen-Z and Alpha Staff: Modern summer staff are digital natives. Asking them to manage complex paper-and-pen systems often leads to errors. Providing them with intuitive, mobile-first tools like Whereabouts aligns with their skills and reduces operational friction.
Tech-Enabled Emergency Safety: Beyond daily attendance, the episode highlights the importance of "Emergency Pods." In the event of a wildfire or evacuation, having a cellular-connected system to track which kids are on which bus in real-time is a critical safety upgrade for any modern camp.
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Thanks to Camptivities and Whereabouts for sponsoring!
Your mission is campers. Ours is making their experience coordinated and connected.
Whereabouts is the only camper management system that keeps Parents, Admin, and Staff in sync in real time - so every camper’s day runs with confidence, clarity, and care. Check them out at whereaboutsapp.io