Winning Parents Trust in 2025 - with Jaime Pickles and Kelly Jones - The Day Camp Pod #111
Navigating Parenting and Camp Management Post-Pandemic
In this episode of the Day Camp Pod, hosted by Andy Pritikin, Sam Thompson, Jaime Pickles, and Kelly Jones, the panel tackles the evolving challenges of parenting and camp management post-pandemic. They discuss the increasing anxieties parents face today, their heightened expectations, and how these impact their trust and communication with camp professionals. The experts share valuable insights and strategies for improving communication, balancing customer service with boundary setting, and ensuring transparency. Kelly provides exceptional tips for handling first-day jitters, while Jaime highlights the importance of a proactive, empathetic approach to parent relations. This episode is a must-listen for camp directors looking to enhance their parent engagement and provide a better camp experience amid today's challenges.
Highlights:
05:50 Parental Expectations and Camp Communication
09:45 Handling Difficult Parent Situations
13:32 Effective Communication Strategies
16:50 Balancing Information Overload
19:57 The Modern Parent's Dilemma
30:09 The Pressure of Social Media on Parenting
31:53 Distress Tolerance and Unrealistic Expectations
40:24 Importance of Consistency and Policies
45:42 Handling Difficult Conversations and Transparency
49:17 Proactive Communication and Parent Orientation
55:23 Investing in Parent Relations
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Your Hosts:
Andy Pritikin, Owner/Director - Liberty Lake Day Camp
Sam Thompson, Recreation Supervisor - Crystal Lake Park District
Jaime Pickles, Director - Everwood Day Camp
Kelly Jones - Executive Director and Day Camp Director - Outpost Summer Camps
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Sponsors:
Thanks to our wonderful sponsors who help make this Go Camp Pro podcast possible:
Commercial Recreation Specialists (CRS)
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Andy Pritikin
Jaime Pickles
Sam Thompson
Kelly Jones
Please review and subscribe!
If you’ve gotten even one good thing from the Day Camp Pod, we would be so grateful if you left us a review and subscribed to this show in your favourite Podcast app.
It’s so easy!
Just click here: https://ratethispodcast.com/dcp
Thanks, Camp Pro!
